Privacy Policy

Last updated: October 13, 2026

At The Crystal Wave, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

When you place an order or contact us, we may collect personal information such as your name, email address, shipping address, billing details, and order history.

2. How We Use Your Information

Your personal information is used to:

• Process payments and fulfill orders.

• Arrange shipping and provide tracking information.

• Respond to customer inquiries.

• Maintain and improve our website.

• Meet applicable legal and accounting obligations.

• Send promotional communications if you have subscribed.

We process this information to fulfill our contracts, comply with legal obligations, pursue legitimate business interests, or based on your consent where required.

3. Sharing Your Information

We only share personal information with Shopify and trusted service providers when necessary to process payments, fulfill orders, and arrange shipping.

We do not sell your personal information or share it with third parties for their independent marketing purposes.

5. Data Protection and Retention

We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure.

Your information is retained only as long as necessary for the purposes described above, including applicable legal and accounting requirements.

6. Your Privacy Rights

Depending on applicable law, you may request access to, correction of, or deletion of your personal information. You may also have the right to object to certain processing activities, withdraw consent, or lodge a complaint with a relevant data protection authority.

To exercise your rights, please contact us using the information below.

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

thecrystalwave@gmail.com

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our services or legal requirements. The latest version will always be available on this page.